2019/20 Season Competition Refunds & Credits

Following a thorough review of competition applications and finances for the partially canceled 2019/20 season, the NorCal Board of Directors has approved the competition credits and refunds outlined below. We have made every effort to maximize credits and refunds to clubs while accounting for non-recoverable expenses such as administrative costs, operational costs, credit card processing fees, and already hosted events. Refunds or credits will be handled at the club level (through one contact per club), and each club can decide whether they would like to receive competition credits or refunds for their club.

Allocation of Competition Credits / Refunds:

Each club Director of Coaching will be contacted by the NorCal competitions staff by May 31, 2020, with a full accounting of which teams in the club paid for events in full, a breakdown of the club’s credits/refunds, and instructions on how to claim them. 

Due to the variety of different methods employed by clubs when paying for NorCal competitions, all credits and refunds will be sent directly to each club’s DOC, and clubs may then disperse credits/refunds directly to their teams. 

Due to the high volume of transactions NorCal needs to process, we ask that each club choose to receive either all credits or all refunds for their teams, rather than a combination of the two.  Competition credits may be used by the club for any NorCal competition in the 2020/21 season (this deadline may be extended by the NorCal BOD at a later date if there is a need to do so). It is the responsibility of the individual NorCal Member Club to ensure that credits and refunds are correctly and fairly allocated to the appropriate club members.

*Percentages of registration fees not refunded to clubs consist entirely of program and operational costs already spent and/or unrecoverable by NorCal.